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Become a Basketball Coach. Basketball Ball Bag Review. The top decks of each ship will house 48 Crystal residences with 9 ft.

Amenities on-board are still in the planning stages but you can count on small submarines, one or two helicopters, and a number of zodiacs.

The first vessel was scheduled for delivery in later revised to Cruisetruth was told the first new ship would again be delayed with a delivery date set for However, that date has now been officially revised and Crystal is projecting that the first of their new ships will not be delivered until February or March of It is doubtful that bookings or even major publicity will begin before late Crystal owns the yard constructing these ships and they have decided to delay the new liners and instead have yard built two additional expedition vessels to sail alongside the Crystal Endeavor, their new Guest ship which is currently scheduled for delivery in Our most recent inspection of Crystal has reaffirmed our belief that Crystal is the very best cruise option for the majority of upscale cruisers.

This, we believe, is the secret weapon that allows Crystal to provide its ships with the best trained and most customer-savvy crews in the industry.

Choose any other line and you are going to have to sacrifice at least one of these three pillars of excellence. Crystal has a somewhat older demographic than many of its smaller-ship five-star competitors.

This has more to do with the length of cruises than any brand factors. Crystal tends to do very few seven-night cruises so the average age goes up accordingly.

The two Crystal ships are extremely well maintained but they are classic cruise liners with guests. Crystal should not, on paper, rank as high as they do in these ratings.

But Crystal earns its grades by outperforming the small ships in the very areas where they excel, personalized service, food, and entertainment.

Crystal does have formal nights and waiters will escort ladies into the dining room arm-in-arm in the classic manner.

Yet, Crystal lacks some of the European panache of a Silverseas or Seabourn. Crystal just offers more of what most guests value most.

The line features the highest standards of dining service and we rank the specialty Prego Italian restaurant among the finest at sea.

Crystal caters to a demanding, largely retired, east and west coast clientele and features two-seating dining. Entertainment options abound, including sophisticated stage shows and classical acts, as well as a full screen movie theater.

Service, food, and entertainment standards are consistent on both ships but the newer Serenity wins highest marks for layout and design. Those who seek personalized; Four Seasons-style service will appreciate the Crystal experience.

Those sailing Crystal for the first time are generally amazed at how much better run these vessels are then the mainstream mega-ships.

Crystal still sets the standard for larger, two-seating ships. Most worldwide itineraries are in the day range. This is the line that many Princess, Celebrity, and Holland America passengers should have selected for cruises of ten days or longer.

It seems clear that, at the moment, Crystal has the most comprehensive and successful staff training program in the entire passenger ship industry.

For many, it was their only time off during a very hectic ten-day itinerary. Crystal service is truly caring. We will never sail another line.

Crystal is worth every penny. It seems like we are back in Boca at our country club instead of out at sea on a large ship. The only thing missing is the golf course.

Do everything you need to do to get a few reservations. My wife loved being taken by the arm and escorted to the dinner table. The pretentious dress-up nights, the average age of seventy or so, the ballroom dancing.

This is definitely a cruise line for the same folks who will be returning to their retirement facility at the end of their cruise.

But it felt very Four Seasony and we prefer the smaller lines with their true boutique feel. The food though was very good and Prego is, we agree, our favorite restaurant of any of the ships we have tried.

We appreciate the honesty of your reviews but we think you make too much of the two seating policy in the dinning room.

With the alternative restaurants and the casual option now, for dinner upstairs, we only used the main dining room five times during our cruise.

This is big ship excitement with elegant service and amenities. They are what they are. But we think, based on our last two Crystal sailings, that the line keeps getting better.

They reacted quite well to the discounts from some of their rivals. And I like to tip for service. Here are a few things my wife and I noticed, and we come from the hotel industry: On the transfer from the Crystal pre-cruise hotel in Costa Rica to the port, special seats were blocked out for children so they could enjoy the best views.

The cruise director was so appealingly non-intrusive that we wondered where he had been trained. PA announcements were dignified, limited, and professionally rendered.

Crystal now has a majority of Eastern European crew and you get the same level services you get with the same crews on Princess, Holland America, and Celebrity.

Most of the Indonesian and Filipino staff that was always the hallmark of Crystal is long gone. Sadly, this line has gone from five to four star service.

The specialty restaurants are, in my opinion, the finest at sea. But savvy dinners can sit at the Sushi Bar and order from thirty-five, or so, sushi specials.

The library is well stocked and staffed by a gentle woman who has, seemingly, read every volume in her care. I heard her make some excellent recommendations to some pretty challenging inquiries.

The answer is that things worked even better than before. It seems as though the food, if it at all possible, has actually improved.

We love the food in Prego and consider it the best restaurant on any of our thirteen cruises on Crystal and some of her competitors.

But our friends had warned us that portions were a lot smaller than they used to be and we found that to be true. Several former Crystal guests were grousing about it one night in the lounge.

The new, dine when you want to, option is working well and is really great for folks like us who enjoy meeting new people during dinner.

But we will go back on Crystal just for the amazing lecture programs and classes. On our Baltic Cruise, we had a Russian history expert and a former astronaut lecturing and we were able to take classes in introductory Russian as well as Photoshop for the computer.

This is a cruise line that obviously takes care of the help. There is none of the typical crew talk about leaving and going to work for someone else.

Crystal lacks the smell of new car leather. But my husband will tell you that the way complimentary transfers are provided to the center of each of the ports is reason enough to keep coming back.

The best components of this cruise experience were: If we have to choose the best part of the cruise, it was February 22, our first day in Antarctica.

We woke up to breathtaking views of glaciers, icebergs and blue water, but that was just the beginning. We were blessed with calm seas, sweater-weather sunshine, penguins swimming, whales surfacing, seals sunning, guests toasting, and nothing but smiles to be found on guests and crew alike.

Every moment seemed to be a photographic opportunity, and the memories will last a lifetime. It is important to note that we had already had one day after the other of blessings at port and at sea.

We fell in love with Chile and will definitely go back. The mountains and lakes region was more beautiful than anything we had ever seen to that point!

But that was before we got to fly-fish in the the beautiful Aysen region of Patagonia, Chile, see the waterfalls flowing from glaciers in the Chilean fjords, and paddle canoes in crystal clear waters of Tierra del Fuego, Argentina.

In, Ushuaia, the locals told us that it had been 4 years since they had seen back-to-back days of sunshine, and we got them! The rest of the cruise was lovely too, but in all honesty, our heads were still in the clouds over our experiences in Chile, Tierra del Fuego, Argentina, and Antarctica.

I have to say one more thing. If someone was unhappy, bored, or otherwise out of sorts on this trip… honestly, it was probably them.

I had a little motion sickness at first, which was a little scary, considering the number of potential rough sea days ahead.

So I tried the acupuncturist! How could I leave that out? Management needs to address: As much as we hate to look a gift horse in the mouth, we had some issues with the way the Machu Picchu pre-cruise trip was handled.

We mentioned it to Crystal and will probably be contacted soon to discuss. The biggest issues were: A snapshot of our schedule there were of us.

Chartered flight s to Cusco. Arrived hotel in Cusco 7: Buffet dinner at 8 PM was not very good. Breakfast was very nice.

Seeing Machu Picchu was really great, but 4 hours on the vans and 4 hours in the trains made for a long day.

Returned to hotel 9: Buffet dinner at 10 PM was awful. Vans to Cusco Airport. Chartered Flight s to Lima. One-hour late leaving Lima terrible service between flights.

Ship was scheduled to depart at 6 PM 9: Quick dinner, safety lecture at Later I noticed that many of the people on the ship who were coughing, sniffling, etc including us had been on the pre-cruise trip with us.

Crystal called Mike and he told them about our concerns re: We were so pleased with everything else that we hated to give them negative feedback, but we felt that it was important to do so.

They voiced appreciation of our honest feedback and suggestions and even sent us a substantial credit towards our next cruise.

In our opinion, that was a beautiful and generous response, considering the fact that we paid nothing extra for that pre-cruise segment of the trip.

Crystal had offered the pre-cruise trip to Machu Picchu at no cost to those who signed up early enough. We may forget that he mumbled, but we will never forget how he carefully took us to see some incredible sights in beautiful Antarctica, and how he lingered in places of special interest, even making circular movements to enhance the view for all passengers.

How would you grade the shore excursions offered on this cruise? How should shore excursion experiences be improved? See Machu Picchu comments.

Otherwise, they were all up to Crystal standards. Guides were excellent and had good English skills; vehicles were comfortable; and provisions were given for fishing, canoeing, etc.

Also the excursions were described well, making it easy to know how to dress and what to take. How would you rate your ship?

What would this line have to do to secure your total satisfaction and top rating? They are so friendly, attentive, and fun! We loved the staff.

This is what they need to improve in terms of staffing: Keep up the good work! How would you rate the quality of your dining experiences?

We rarely ordered the same thing twice. The meat was always prepared perfectly — even salmon and fish! We were not worried about ordering anything.

It was kind of nice to not have to look at a wine list and decide what one bottle would work for everyone. We drank wines by the glass that worked for each dish.

The desserts are a perfect size — not too big, so we often had a little something. We ate in Prego a few times best mushroom soup in the world, Silk Road twice, and we really enjoyed the Trident Grill, Tastes and the Bistro too.

Did you feel that the chef was given a suitable budget to purchase high quality provisions? Was there an issue with portion size?

We felt that the portions were just right. Even desserts were portioned well, so we ordered dessert many more times than we normally do, with no regrets!

This is what we would specifically recommend to dramatically improve the on-board dining experience.

How much did you enjoy the lectures and entertainment? We missed some good performances, based on reports of other passengers, because we forgot that Crystal does such a good job in this department.

But the ones that we saw were really good. We tend to like the musical performances the most, but we were very impressed with the dancing too.

How do they do that when the rest of us are having trouble walking sometimes? I would try to bring in more professional guest performers.

The regular performers seem to raise their game when they get to perform with the guest pros. What was the strongest element in your cruise experience?

This question is not fair! We want to check every single box here! Impossible, really, to choose one. But the service sets the table for everything else, so we had to choose that.

The staff just went out of their way constantly to make sure that we had everything we needed, and they were so friendly and fun. What was the weakest element of your cruise experience?

A couple of the excursions were a little weak, but we got what was advertised. The less memorable ports for us: Chiloe and Puerto Madryn.

We would have been satisfied with just one day in Punta Arenas as well. There was a place for everything. All in all, it all fit pretty well, and having the room neat and tidy made it feel more spacious.

I wish we had more outlets for charging our devices, and I wish we had a little more room in the living area. I like to read, and the little sofa was not very inviting.

Fresh flowers were nice; Amanda brought our specific requests for the fridge; She worked around our unpredictable schedule; her English was excellent, and she was very courteous.

Your Recommendations to the Marketing Department: Keep up the good work. We never feel pressured to buy. Use some pics from our two segments Valparaiso to Buenos Aires!

Some staff provided anticipatory service. How would you describe the manner in which staff addressed guests? Crystal service is exemplary. Did it appear to you that staff was making any effort in crew quarters to learn guest names and the way they like things done for them?

They must have been doing their homework. Is there a particular area of staff training that you felt needs to be improved?

We made several lasting friendships. We made some friends that we are sure will be life-long friendships. Needless to say, I am delighted that I was wrong!

The folks on this cruise were so fun! And they were so pleasant to each other as well as the staff that it blew me away. This truly was a lovely group of people.

Exactly what type of traveler do you feel is best suited for this line? The Crystal Cruise guest is typically close to retirement age or older. There are very few children, and therefore, very few activities that are family-oriented.

I would not suggest this cruise line for families with children, unless the children are unusually able to entertain themselves.

I do think that younger adults can enjoy Crystal cruises just as much as the retirees, but they should leave the kids at home.

We had a hard time getting someone to take our order. The staff knew our preferences in places where we frequented.

For example, we liked to play in the casino some, and the bar girl knew that I liked sparkling water with lemon and Mike liked sparkling water with lime.

And if we decided to add the hard stuff, she knew what to add. He did a great job of providing a variety of entertainment options all over the ship.

He was visible, but not intrusive. In spite of our complaints re: This has already been addressed in our discussion with Crystal.

We never had to dress up and that suited us. Comments on the manner in which the dress issue was handled on-board: Everyone did what they were comfortable doing.

Some dressed up more and some less, and everyone seemed fine with it. Did you receive fair value?

Pricing comments and advice for those considering this cruise: We have been on some other cruise lines, and even though Crystal is more expensive, we have decided that we would prefer to do fewer cruises if necessary to be able to travel on Crystal.

That is, unless we take our grandchildren, then we will look into something that is more geared towards entertaining kids.

Free Internet was available to those who completed a survey, which I promptly did. I found the offer in the ship newspaper. The Pre-trip to Machu Picchu was free for us!

That was a big draw. We would not recommend it to others,. We spoke with many repeat Crystal world cruisers on this ship Crystal seems to get a lot of repeat customers and it was unanimous that the two segments from Valparaiso to Buenos Aires were their favorite two segments ever.

We heard this over and over and always unsolicited. Even Gary, the cruise director, said that they were his two favorites, and he has been cruising for 42 years!

Recommendations to Marine Operations Management regarding port selection: Crystal Endeavor will cater to a particularly daring audience, one who values luxurious comfort and amenities as much as life-changing adventures.

With a Remote Operated Vehicle ROV, used extensively in the offshore industry , expedition cruises will also be organized to see sunken galleons, warships and passenger ships, such as the Titanic at 12, feet, and with dynamic positioning, she will just hover over deep sunken attractions without using anchors.

Further, Crystal Endeavor will be all-inclusive and will offer the award-winning service for which Crystal has been celebrated for more than 25 years.

Crystal Endeavor voyages will open for booking in late Steel cutting for the ship will begin May and Crystal will take delivery in August Excellent one-week itineraries in Europe and the Caribbean.

Ideal for laid-back adventurers seeking one-on-one service. There are no balcony cabins and the bathrooms are small but guests can sleep outdoors on a Balinese bed.

This is high-end, casual, all-inclusive relaxation for those who would never consider a Vegas-like shipboard atmosphere.

While several smaller, luxury lines claim they visit off-the-beaten path ports, Sea Dream really delivers on that promise.

Thomas and British Virgin Islands itineraries are simply better than those offered by guest competitors. No one does the Greek Islands and Turkey better.

If Jimmy Buffet ever decides to purchase a cruise line — this is the one he will want. This is a cruise line with only 50 cabins.

There are those who speculate whether or not it can survive in an environment where size dictates purchasing savings.

But unlike its competitors in the five-star luxury market, Sea Dream has never had to build anything. They purchased the former Sea Goddess Yachts and never expanded.

That has placed them in a situation where the long-term debt that hangs over so many lines is not an issue at Sea Dream. Sea Dream is one of the only cruise lines to embrace transparent pricing policies.

The Paul Gauguin entered service in after construction in France. The ship was expressly built for operations in the South Pacific. This has meant a shallow draft that can cause a bit of motion when the ship is navigating the longer stretches between the Society Islands.

With a crew of serving guests, the Gauguin has been satisfying demanding travelers in these lovely South Pacific waters for more than a decade.

Dress is casual, gratuities, soft drinks, and water are included in the fare. The Gauguin normally offers enticing air pricing out of Los Angeles with air add-ons from major gateways.

Papeete is about an eight and a half hour flight from LA. Guests from many regions in the country are accommodated overnight in Los Angeles as part of the air package.

Le Ponant is a financially successful, French-owned, small luxury expedition niche player with four ships. It provides casual, European-style yacht experiences that are not as well known to the US public as, perhaps, they ought to be.

The company had maintained a small office in Miami and was primarily known for its namesake vessel, the passenger sailing yacht Le Ponant.

They are among the most beautiful small ships in the industry. The cabins on the three sister yachts are generally smallish, at sq.

There are prestige suites that are larger providing sq. The ships have ice-breaking hulls and each carries 12 zodiac soft landing craft.

Ponant is an inclusive product with wines served at lunch and dinner, all drinks, bottled waters, and zodiac excursions included. Many guests are able to hold on to their wallets with the exception of spa visits, for the entire voyage.

The main restaurant is casually elegant and the entire design of these yachts is in keeping with those who appreciate a Euro-modern aesthetic.

There are actually French chefs in the kitchen, a net plus virtually anywhere in the world. Proper escargot in Antarctica is appreciated as are the often masterful desserts.

Some guests, however, feel the dining room entrees are a bit tame for the crowd. The theater is adequate and holds just over guests.

Entertainment on most cruises is dance-hall variety and only the most polite guests seem to sit through very many of the shows.

Crew is predominantly French with some English-speaking officers and a helpful continent of Asian deck staff.

Ponant markets worldwide and there has been, in the past, a predominantly French tone to the festivities with the exception of those sailings leased out to US companies.

But Ponant seems to be committed to the US market, a fact buttressed by the recent opening of their Manhattan office.

Negatives would have to include the unwillingness of the French-speaking guests to relate well to the Americans on-board. The size of the bathrooms in the standard cabins is a bit disappointing.

We loved the fact that they only take guests and we could come home to our yacht after each exploration in the company of excellent lecturers and some unbelievable food.

We tell everyone we meet about this experience. We got to practice our college French and once or twice, what we were trying to say was actually acknowledged.

But we never encountered any rudeness of any kind. Combining this luxurious yacht, fully chartered by Tauck, with the on-board Tauck guides, was really the best of all words.

Our agent had told us that this is the fastest-selling program Tauck offers anywhere in the world, and we believe him.

Ten days was too long to give up my morning walk. Oceania did nothing but invent a totally new, and as yet unnamed, cruise category.

Drinks, gratuities, and shore excursions are not included. When Frank Del Rio, the former CEO at Renaissance was named Chairman of the new line the doubters wondered if the lessons of the Renaissance bankruptcy would be learned.

Renaissance did not work with travel agents. Like so many of its other promises to past Renaissance guests and those who have sailed ships in the Premium category, Oceania has delivered.

They named their product in the Upper Premium category Azamara. Apollo clearly feels that the cruise industry has legs.

It also bought Regent Seven Seas. The ships have good pedigree. The feeling in the industry is that Oceania really got it right with these new ships.

First-time guests should expect a superior on board experience without the truly personal flourishes normally found on our top-rated ships.

The staff will not make much of an effort to know your name. In that sense the experience can be impersonal. Since you will want to try the various restaurant venues, you will not get to know your waiters very well.

But you will get to meet members of the Oceania community who feel that they have found the perfect niche — upper end Premium quality, great food, casual attire, and enough time in port to really experience what they came to see.

All at a price point that is lower than that found on the Five Star lines. But this is America, land of myriad opportunities, and I could not escape the symbolism of the setting.

As he spoke, with his family, close friends, and financial backers seated behind him, Del Rio managed to get through his remarks without choking up.

Observing all of this, I was not so fortunate. They are all relatively young, and they are all close friends. But then a funny thing happened.

In much the same way that former smokers become the most aggressive anti-smoking proponents, Del Rio and his band of brothers, became agent advocates.

Oceania broke some of the cruise rules when they launched with the original two Renaissance ships. The company, it seems to me, has been enormously successful by incorporating three core principles.

It starts with comfort and informality. No formal nights at all — ever. No need to bring a tie. No place to hang a tie if you do bring one.

There are large chairs and truly comfortable couches throughout the new Marina. The second point of the triangle involves itinerary design that maximizes time in port.

While other cruise lines love days at sea because they allow bars, shops, and casinos to provide much-needed onboard revenue, the Band of Brothers think people go on cruises to see ports — not to sip drinks by a swimming pool.

So they pioneered overnight stays and prolonged port visits. I cringe a bit when someone tells me their food is the best before I have had a chance to experience it and draw my own conclusions.

I stood on the upper deck on the second day of the Inaugural, chatting with Chef Jacques Pepin about just why it was that he decided to open a restaurant on the Marina, after turning down other opportunities.

Here, diners get to sit down with the chef and plan their fantasy meal. I enjoyed one of the two finest meals I have ever had at sea.

So, promises fulfilled when it comes to food, despite the lower per diems. Comfort and informality, more time in port, and truly excellent food.

These are the three points of the triangle and, I believe, the Band of Brothers, has figured out, long before many others, exactly what the majority of consumers in the upper end of the premium category really want in a cruise vacation.

Too many to recount for you in this space. Here are just a few: I stood by the swimming pool. But something on this ship was different.

It was the music, concert quality sound with each song both contemporary and cool. I loved the library, a real library, with lots of books and quality chairs and couches.

And attached to the library is the best coffee house at sea. I noticed two, rather well-known, travel writers laughing and cooking their way through a menu led by a Culinary Institute of America instructor.

Another hit on this exciting, new ship. I ran into one of the Band of Brothers near the Spa juice bar. Since then, Vikling will have built six mid-size ships buy with four additional ships under contract to be launched by This will make Viking, by passenger count, the largest mid-ship or small ship depending on definitions in the industry.

The 10 ships sailing or on order are remarkably similar and they are all dedicated to certain core Viking principles as espoused by Chairman Tor Torstein Hagen.

Wine and beer is included with lunch and dinner. One shore excursion an overview of the local destination is included in the fare.

In fact, we fully expect that Viking will be rising in our ratings as they learn to handle some of the inevitable service problems faced by new cruise lines.

The Viking fleet will have its sixth ship enter service in The vessels carry guests all in cabins with balconies. This size allows the ships to dock close-in at many ports around-the-world at the same time its much larger brethern are forced to dock in industrial areas far out of the city.

Each vessel in the series will see improvements — some slight — some important like an expansion of the gym on the Sky and more deck chairs where needed.

All guests seem struck by the quality of the modern Scandinavian design. There are many lighter woods and textiles and unusually clean design lines.

Perhaps the best example — heated bathroom floors. There is free Wi-Fi throughout, hour room service, and laundry rooms that are complimentary.

This feels like a personal product rater than a cookie cutter mass market ship. Chairman Hagen who worked for the legendary Royal Viking Line when it once was the top luxury brand, has stamped his Norwegian heritage and personal history all over the ships in his fleet.

Careful observers will notice photos of ther Chairman as a child, written tributes to his mother, along with photos, and collections of books and music from his life in Norway.

The color scheme relies heavily on shades of blue, grey, and white, which. In a world of follow the leader, Azamara is generating a fair amount of positive buzz based on its innovative approaches to traditional cruise concepts.

Thougth lacking spacious cabins and new hardware, Azamara overcompensates with overnights in port on every voyage and longer hours in port.

We think the Azamara concept is catching on. Wine with dinner but not paying for those who drink heavily is a popular concept. It allows Azamara to come in at a lower price point than the five-star all-inclusives.

On the down side, Azamara is a cruise line that still seems to be experimenting. Are there tacky reminders that this is not a true luxury product — there are and one example is the on board art sale and the manner in which staff pose in costume to take photos with guests.

Such tackiness is not going to get Azamara any higher on our rankings than it is. The food in Prime C gets good reviews although there clearly is some rather strtict portion control in evidence.

But there is an important bottom line. Azamara delivers itineraries that wow and guests are catered to by a crew that seems to genuinely care about their well being.

That, and an attractive price point, may be enough for Azamara to prosper. Outside cabins are only sq.

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